BUY EARTH RIVER SUP
YOU WON’T FIND US IN BIG BOX STORES
Earth River SUP is available ONLY from the people who ride our boards or use them in their lesson and rental programs. Our online sales are handled by the team of inflatable paddle board specialists at PUMPED UP SUP. Our boards and accessories are also available from select SUP schools and outfitters who are authorized to sell our product.
We have a long standing relationship with Pumped Up SUP, an online leader in sales of performance-oriented inflatable paddle boards and accessories. CALL 1-877-777-1769 or click www.pumpedupsup.com to shop the Earth River SUP product collection online.
The ERS 30 DAY ‘RIDE AT A DIFFERENT LEVEL GUARANTEE’ ensures you will get the PERFECT Earth River SUP. We consider our performance inflatable SUP boards to be an investment and we want you to be completely happy with your purchase. You have 30 days from the date of purchase of your Earth River SUP to get out and make sure it is the SUP board that is perfect for you. If you want something that turns faster, want a bit more speed, or just need a bit more stability, the ‘RIDE AT A DIFFERENT LEVEL GUARANTEE’ gives you a pathway to get the right board for you. This policy gives you two options:
EXCHANGE YOUR RIDE – For a flat rate of $99 to cover the cost of shipping in both directions, you can exchange an opened or used Earth River SUP board as credit toward any other Earth River SUP board in the range sold by the dealer of the initial purchase. The ‘Exchange Your Ride’ provision does not include exchanges of accessories or paddles and applies exclusively to ERS Inflatable Paddle Boards. Damaged or excessively used or worn boards will be assessed an additional fee at the discretion of Earth River SUP or its authorized dealer.
RETURN YOUR RIDE FOR A REFUND – You can return unopened and unused boards for a full refund* minus $99 to cover the cost of shipping in both directions. For opened and/or used boards, a restocking fee of 20% plus $99 to cover the cost of shipping in both directions will be deducted from your refund. ADD ON accessories and paddles may also be required to be returned under ‘Return Your Ride’ and are also subject to the restocking fee if they have been used. Damaged or excessively used or worn boards or accessories will be assessed an additional fee at the discretion of Earth River SUP or its authorized dealer.
TERMS AND CONDITIONS – The RIDE AT A DIFFERENT LEVEL GUARANTEE is limited to one (1) use each of the ‘Exchange Your Ride’ and ‘Return Your Ride’ provision and are valid for the original ERS board purchase only. The ‘Exchange Your Ride’ provision is per person, per Earth River SUP board purchased and can be redeemed against the original purchase by the original purchaser only. The ‘Return Your Ride’ provision can be redeemed against the initial purchase, and also any board attained under the ‘Exchange Your Ride’ provision.
*If an exchanged board is returned unopened and unused a restocking fee will be applied to the initial purchase if that board had been used and/or opened.
This policy is limited to boards purchased directly from Pumped Up SUP or ERS Authorized Reseller and does not apply to fleet, industry affiliation, or commercial use purchases. Misuse or abuse of this policy by any individual, agent or entity for any purpose other than which it is explicitly intended will void all provisions.
This policy is in effect as of June 11 2019 and Earth River SUP reserves the right to modify or end this policy at any time.